Privacy Policy
Last updated: 23.3.2026
This Privacy Policy describes how GravityFit (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from GravityFit (the “Site”) or otherwise communicate with us (collectively, the “Services”).
By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please do not use the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. When we do, we will update the “Last updated” date at the top of this page.
Personal Information We Collect
The types of personal information we collect depend on how you interact with our Site.
Information You Provide to Us
We may collect:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment confirmation details
- Account login details (if applicable)
- Customer support communications
You may choose not to provide certain information, but this may limit your ability to use certain features.
Automatically Collected Information
We automatically collect certain information about your interaction with our Site, including:
- IP address
- Device information
- Browser type
- Pages visited
- Referring website
- Time spent on pages
We use cookies, pixels, and similar tracking technologies to collect this information.
Information from Third Parties
We may receive information from:
- Shopify (our e-commerce platform)
- Payment processors (e.g., Stripe, PayPal)
- Advertising partners
- Analytics providers
All third-party data is handled in accordance with this Privacy Policy.
How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Provide customer support
- Communicate order updates
- Detect fraud or suspicious activity
- Improve our website and services
- Send marketing communications (if you opt-in)
Cookies
We use cookies to:
- Operate and improve our website
- Analyze traffic
- Personalize content and ads
You can disable cookies through your browser settings, but some features may not function properly.
For more information on Shopify cookies, visit:
https://www.shopify.com/legal/cookies
Sharing of Personal Information
We may share your information with:
- Shopify (website hosting)
- Payment processors
- Shipping carriers
- Analytics providers
- Marketing partners
We do not sell your personal information.
We may also disclose information if required by law.
User-Generated Content
If you post reviews or content publicly on our Site, that content may be visible to others.
Data Security
No system is 100% secure. While we implement reasonable safeguards, we cannot guarantee absolute security.
Please avoid sending sensitive information via unsecured channels.
Data Retention
We retain personal information only as long as necessary to:
- Provide Services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request correction
- Request deletion
- Withdraw consent
- Opt-out of marketing communications
To exercise these rights, contact us at: gravityfit.contact@gmail.com
We will respond within a reasonable timeframe.
Children’s Privacy
Our Services are not directed to individuals under 16 years old. We do not knowingly collect personal information from children.
International Users
Your information may be processed outside your country, including in the United States.
By using our Services, you consent to such transfers.
Contact Information
If you have questions about this Privacy Policy, please contact us at:
Email: gravityfit.contact@gmail.com